The Issue
CXGelatin faced several challenges that hindered their operational efficiency and growth:
Disjointed Processes
Manual systems and siloed operations across sales, inventory, and procurement led to inefficiencies and delays.
Data Inconsistencies
Lack of centralized data caused inaccuracies in financial reporting and inventory tracking.
Financial Complexity
Managing multicurrency transactions, lease reminders, and tax compliance was time-consuming and prone to errors.
Customer and Vendor Management
Tracking customer interactions, vendor records, and sales commissions required significant manual effort.
Scalability Limitations
Their existing systems could not accommodate the increasing demand for streamlined inventory, fleet, and HR processes.
The Solution
Sales and Customer Relationship Management (CRM)
/ 01
Inventory Management
/ 02
Procurement Management
/ 03
Advanced Accounting and Financial Management
/ 04
Simplified multicurrency transactions, integrated tax compliance with FBR systems, and enhanced financial reporting with advanced tools for profit/loss analysis and partner ledger management.
HR and Payroll Management
/ 05
Manufacturing and Quality Control
/ 06
Project and Task Management
/ 07
Facilitated better planning, task assignments, and cross-department collaboration through the project management module.
Help Desk Management
/ 08
Fleet and Asset Management
/ 09
Business Intelligence and Reporting
/ 10
Sales Commission and Team Management
/ 11
The Outcome
Operational Efficiency
Integrated systems eliminated redundancies, reducing processing times by 70% across departments.
Operational Efficiency
Integrated systems eliminated redundancies, reducing processing times by 70% across departments.
Customer Retention
Automated CRM tools enhanced customer engagement, improving retention rates by 30%.
Inventory Accuracy
The low-stock alert system and procurement tools minimized stockouts by 50%.
Financial Clarity
Advanced accounting tools ensured accurate multicurrency handling, tax compliance, and financial reports.
Scalability
The modular solution provided the scalability needed to handle a 40% increase in sales volume and a growing workforce.
Employee Productivity
HR and payroll automation reduced administrative workload, allowing employees to focus on strategic tasks.
Sustainability
Enhanced manufacturing and quality control processes improved production efficiency, reducing waste and ensuring high product quality.
Ziel Global’s expertise in delivering end-to-end solutions ensured CXGelatin’s success, positioning them as a leader in the gelatin import market.
