SherButt House is a residential care service that provides 24-hour support for 19 clients aged 18 and above. Located in Pocklington, the facility is dedicated to promoting dignified, independent, and high-quality living for adults with learning disabilities. In addition to residential care, SherButt House also offers supported living options tailored to individual needs.
SherButt House faced several challenges in delivering efficient and personalized care to its residents while ensuring their independence and well-being. Providing individualized care plans that addressed each client’s unique needs, abilities, and preferences required a robust system for assessment and tracking. Managing 24/7 support without compromising the quality of care posed a significant staffing challenge, necessitating an effective scheduling and monitoring system. Balancing the need for continuous assistance with the goal of promoting client independence required a well-structured approach to care delivery. Additionally, keeping residents engaged, socially interactive, and stimulated was a challenge, given the diverse capabilities and interests of clients.
SherButt House partnered with Ziel Global to develop a comprehensive mobile application designed to address these challenges and enhance overall service delivery. The app included several innovative features:
The application introduced an intuitive interface for creating, updating, and managing personalized care plans tailored to each client’s unique needs, abilities, and preferences. This feature allowed staff to provide more targeted and effective support.
The app streamlined scheduling, task allocation, and staff monitoring to ensure that care was delivered consistently without any gaps in support. Automated shift management and real-time updates allowed for better coordination among caregivers.
The system was designed to encourage self-sufficiency by incorporating task reminders, progress tracking, and assistance requests that helped clients take on daily activities with minimal supervision where possible.
The app enabled staff to organize and schedule personalized activities based on individual client interests, fostering social interaction and mental stimulation. This feature ensured that residents remained engaged and had a fulfilling daily routine.
Families and guardians were provided with a transparent communication system, offering real-time updates on their loved ones’ well-being, care routines, and progress reports.
By leveraging technology and strategic care solutions, SherButt House, with the expertise of Ziel Global, successfully modernized its approach to residential and supported living care. The mobile app set a new standard in personalized care, ensuring that residents live with dignity, independence, and happiness in a well-supported environment.
